Shipping Policy

At Monarch Glass And Co, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Time

Estimated delivery times vary depending on the destination and shipping method selected at checkout.

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• International Shipping: 7–21 business days

Delivery estimates are provided for reference only and are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on the order value, destination, package size, and selected shipping method.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.

Customers can use the tracking number to monitor shipment progress.

Delivery Issues

Customers are responsible for providing accurate shipping information. Monarch Glass And Co is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

If a package is returned due to an incorrect address, additional shipping charges may apply for re-delivery.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible. We will work with the shipping carrier to investigate and resolve the issue.

Claims for damaged items should be reported within 48 hours of delivery.

International Shipping

International orders may be subject to customs inspections, duties, taxes, and import fees imposed by the destination country. These charges are not included in the product or shipping price and must be paid by the recipient.

Policy Updates

Monarch Glass And Co reserves the right to modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page.

Contact Information

Monarch Glass And Co
Email: support@monarchglassandco.com
Phone: +1 (800) 555-0123